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| In the Bag: Selling in the Salon | 
 enlarge | Author: Carol Phillips
Publisher: Milady
Category: Book
List Price: $69.95
Buy New: $45.00
You Save: $24.95 (36%)
New (13) Used (8) from $34.95
Avg. Customer Rating:  1 reviews
Media: Paperback
Edition: 1
Number Of Items: 1
Pages: 320
Shipping Weight (lbs): 1.2
Dimensions (in): 8.9 x 7.9 x 0.5
ISBN: 1562532367
Dewey Decimal Number: 680
EAN: 9781562532369
Publication Date: July 28, 1994
Availability: Usually ships in 1-2 business days
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Product Description
An authoritative, exciting resource providing the building blocks necessary to generate sales day in and day out, featuring proven tips, techniques and technologies for generating additional sales revenue. Features: -How to set the stage for selling and build a sale without feeling pushy -Everything you need to know for developing your selling skills -How to build your business through promotions and advertising and building the foundations for personal success ALSO AVAILABLE Audiotape, ISBN: 1-56253-341-X Salon Systems Videos(set of two tapes), ISBN: 0-87350-999-4
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| Customer Reviews:
In The Bag: Selling in the Salon April 26, 2000
28 out of 28 found this review helpful
This is a great book which gives invaluable, practical advice on increasing salon revenues.The book concentrates on increasing revenue through retail sales looking at salon design, layout, product, staffing, sales tips, objections, follow up etc. Carol Phillips really understands customer service, and makes you think about the whole client experience. At every stage she makes suggestions to improve your customer service to build customer loyalty and repeat sales. There is also advice on staff issues, marketing and other management issues. The book has been carefully structured and the chapter overviews and summaries are useful. It is also well indexed. I now call it the salon bible. Read it.
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